Terms & Conditions
1 ABOUT US/GENERAL
1.1 This website, www.spinkbooks.com is owned and operated by:
Spink and Son Ltd.
69 Southampton Row
Email: [email protected] Tel: +44 (0)20 7563 4000 Fax: +44 (0)20 7563 4066
If you need to contact us please use the details above.
1.2 Spink & Son Ltd is prepared to supply the Customer with books and coin accessories on the basis only of its terms and conditions set out below.
2 PRICES AND TRADE DISCOUNTS
2.1 The standard prices for all books and coin accessories are stated on the current Spink Books website and catalogues which will be revised from time to time. We reserve the right to change the prices at any time and any such changes will be reflected on our website.
2.2 All prices on our website are in UK sterling and include Value Added Tax at the current rate.
2.3 Standard discounts for credit account holders and trade customers will be supplied only when orders are placed directly by email, telephone and fax. Trade discount will not apply on orders placed on www.spinkbooks.com.
3 PAYMENT AND RETENTION OF TITLE
3.1 We use secure payment facilities for online orders. You can pay for your items online using Visa, MasterCard, American Express or Switch/Debit cards. Alternatively we accept payment by PayPal. Orders made online must be paid for in full at the time of ordering.
3.2 Customers can also pay for orders made by email, telephone, letter and fax by bank transfer or by cheque made payable to ‘Spink & Son Ltd’. Please contact [email protected] for Bank Transfer details.
3.3 All payments made should be made in sterling unless otherwise agreed.
3.4 All goods remain the property of Spink and Son Ltd until full payment has been received.
4 DELIVERY & CARRIAGE CHARGES
4.1 Carriage will be charged on all orders without exception unless otherwise stated. Carriage charged will be shown on our website prior to order confirmation.
4.2 Your order may arrive in more than one delivery.
4.3 Notwithstanding the delivery times set out on our website, whilst Spink Books will use its reasonable endeavours to deliver orders as soon as possible it accepts no liability for late delivery.
5.1 All returns enquiries should be made by email, telephone or fax. All returns must be in mint condition, and goods must have been purchased from www.spinkbooks.com or the book department within the past 30 days.
5.2 Any goods supplied in a damaged or imperfect state will be replaced or refunded at the discretion of Spink Books and this will represent the extent of Spink Books liability for the same. In order to register a claim for imperfect or damaged goods please contact Spink Book Department within 7 working days of the goods being received. Once a claim has been accepted imperfect goods must be returned to Spink within 14 working days.
6.1 Spink and Son Ltd shall be entitled to make changes to the above terms and conditions and the customer shall be notified of these.
6.2 These terms and conditions shall be governed by English Law.